Our Mission
We’re building a new category called Navigation Technology — AI-powered tools that help families navigate critical moments with personalized guidance, connect to the right resources, and make informed decisions when it matters most.
90 million Americans live in an economically insecure household.
At that level of income, it is often a daily struggle for families to meet their basic needs like shelter, food, and healthcare. The challenge is more than material — these obstacles and associated bureaucracy rob families of forward momentum, agency, and dignity.
The "FORKS IN THE ROAD"
When life puts families at a crossroads, quality support can change the outcome.
For a struggling family, a single moment can decide everything – a lost job, a medical bill, an eviction notice. These are the fork in the roads that shape whether a family moves up the economic ladder or falls further behind. Until now, the support available to navigate these moments has been fragmented, hard to access, and slow to adapt.
The more than 1.6 million direct service providers and community leaders in the U.S are overextended too, drowning in paperwork and dealing with decaying software systems. But rapid advances in AI are changing what's possible – making it feasible, for the first time, to deliver personalized, real-time guidance and support to millions of families facing these high-stakes decisions.
Losing a job
Long-term unemployment
Navigating career options and changing careers
Falling behind on bills
Receiving an eviction notice
Signing up for a high interest payday loan
Accessing legal aid
Enrolling in financial education tools
Welcoming a new child
Growing family expenses
Enrolling in benefits & services
Aging parent facing an unexpected illness, increasing total burden
The "FORKS IN THE ROAD"
When life puts families at a crossroads, quality support can change the outcome.
For a struggling family, a single moment can decide everything – a lost job, a medical bill, an eviction notice. These are the fork in the roads that shape whether a family moves up the economic ladder or falls further behind. Until now, the support available to navigate these moments has been fragmented, hard to access, and slow to adapt.
The more than 1.6 million direct service providers and community leaders in the U.S are overextended too, drowning in paperwork and dealing with decaying software systems. But rapid advances in AI are changing what's possible – making it feasible, for the first time, to deliver personalized, real-time guidance and support to millions of families facing these high-stakes decisions.
Losing a job
Long-term unemployment
Navigating career options and changing careers
Falling behind on bills
Receiving an eviction notice
Signing up for a high interest payday loan
Accessing legal aid
Enrolling in financial education tools
Welcoming a new child
Growing family expenses
Enrolling in benefits & services
Aging parent facing an unexpected illness, increasing total burden
Navigation Technology
Helping families get back on the right path
For the first time, emerging technologies like AI are making it possible to deliver highly personalized, accessible tools to help struggling families and overextended caseworkers at scale – in a way that has never been practically achievable or financially viable before.
This growing category of tools – called Navigation Technology or NavTech – makes personalization a core feature. Rather than a one-size-fits-all approach, they provide guidance individualized for the specific journeys that real families are too often forced to take. That means high-quality, trustworthy tools and services that respond to the real needs and contexts of individuals, families, and the caseworkers who help them, and expand what they can achieve.
Equipped with NavTech solutions, more Americans can navigate the major life moments that determine whether they get ahead or fall behind – while freeing social workers and service providers to spend more time on people and less time on paperwork. Eventually, integrated NavTech tools will be able to guide a family across all the different challenges they may face.
User stories
A reentry case manager can be stuck juggling 60 different people on their caseload. When someone walks out of state prison with just $50 to their name and no ID, the case manager is tasked with connecting them to housing, benefits, employment, parole, and healthcare — across five disconnected systems — using a spreadsheet. More time on paperwork means less time on people.
The Overstretched Caseworker
A reentry case manager can be stuck juggling 60 different people on their caseload. When someone walks out of state prison with just $50 to their name and no ID, the case manager is tasked with connecting them to housing, benefits, employment, parole, and healthcare — across five disconnected systems — using a spreadsheet. More time on paperwork means less time on people.
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